Update: iCloud Mail is back up after the downtime.
The outage appears to have started within the last hour. Users are unable to access iCloud Mail both from iCloud.com and within the Mail application on macOS and iOS. For many users, their sent/received emails are missing altogether.
On iCloud.com, users are seeing a “Can’t load Mail.” message, With Apple saying “there was a problem loading the application. In the macOS Mail application, users see an error message as follows:
Apple’s system status webpage does not reflect any sort of outage for iCloud services and the company has yet to respond aside from a few uninformed tweets on its @AppleSupport Twitter account. Apple rarely addresses outages aside from its status website.
The server returned the error: The IMAP command “LOGIN” failed with the server error: Service temporarily unavailable.”
Are you experiencing difficulties accessing your iCloud Mail account? Let us know in the comments and view some tweets from affected users below.
Hey .@apple .@applesupport – iCloud mail is down. What’s going on? pic.twitter.com/XhpW2wqsK3
— pabooblette (@Pabooblette) September 7, 2017
@AppleSupport Seems iCloud email is down. Cannot get mail from my iPad or iPhone. One via wifi the other LTE.
— Joshua Van Buskirk (@JVB2112) September 7, 2017
@AppleSupport looks like iCloud Mail could be down. Seeing a ‘connection to the server failed’ message in Mail on multiple accounts.
— Martin Coutts (@mcoutts81) September 7, 2017
Is iCloud Mail down, or have I just changed and then forgotten my bloody password again?
— Camp Ben (@camp_ben) September 7, 2017
@applesupport — are you all having any issues with iCloud email? I can send just fine, but cannot get new mail.
— Chris Beiting (@beiting) September 7, 2017
iCloud Mail est down. pic.twitter.com/AnIpQOe5sP
— Antoine Libotte (@a_libotte) September 7, 2017
@AppleSupport iCloud mail seems to be down (phone and web). Is it just me, or is there an outage?
— Ari Baronofsky (@abaronofsky) September 7, 2017
